- Creates clear & effective communication in orally & in writing
- Proficient in Microsoft Office
- Experience working on a team and individually
- Capable of managing time while unsupervised
- Adept with the Adobe Creative Suite
Associates in Web & Software Development
Lakeshore Technical College - Cleveland, WI
Member of the LTC Chapter of Phi Theta Kappa Honors Society
GPA: 3.917
2019 - 2021
Bachelors of Arts | Graphic Design
Minors in History, Art History, & Studio Art
Marian University - Fond du Lac, WI
Graduated Summa Cum Laude
Graduated as Member of Honor Society
2012 - 2016
Technical Support Assistant | Intrac Technology
Sheboygan, WI
2016 - 2019
- Communicate by phone, e-mail, or in person with other technicians and clients to provide the appropriate technology-based solutions for their needs
- Experience configuring user workspaces
- Extensive knowledge of Windows Operating Systems and software
- Experience installing and using Inutit QuickBooks software
- Provided end-user training for business clients
- Completed hardware/software ordering and deployment per client specifications
- Assisted with set-up of projectors and other audio/visual devices in conference room settings
- Extensive experience troubleshooting software and hardware issues
- Used WordPress to manage and edit business websites
Customer Service Representative | Festival Foods
Fond du Lac, WI
2014 - 2016
- Solved guest problems efficiently at the register for cashiers to provide the best guest experience
- Answered guest questions and requests over the phone
- Created a weekly newsletter to communicate events, change in policy, and tips for improvement among Front End employees
Public Relations Intern | Marian University Student Senate Executive Board
Fond du Lac, WI
2013 - 2014
- Created print and digital advertising media for Student Senate related campus events
- Manage Student Senate social media accounts to announce events and meetings
- Attend Executive Board meetings to plan future events with other Executive Board members
Sporting Goods Associate | Fleet Farm
Plymouth, WI
2011 - 2014